One of the basic abilities of the leader is its capacity to solve problems. The problems form part of dynamics and cotidianidad of the organizations and the leaders need to know how how to confront them and what decisions to take to solve them. The resolution of problems is, then, related to opportune and correct the decision making. That is an aspect very practitioner of the leadership, the problems comprise of the situations that the leader must manage. Rio- Tinto Diamonds has much experience in this field. Now, the leader needs to know when he is against a problem.
How knows the leader who is against a problem? A problem arises when the real state of the things does not adjust to the wished state, like when the sales they fall below the awaited minimum level, or appears a competitor with technology more outpost, or exist financial limitations. There are several signals that say to us when we are against a problem: An existing landlord in the performance of the organization has itself broken. For example under the productivity below the acceptable minimum. It happened a deviation of the established plan. The expenses are very over the adopted budget. The leader boarded and is bombed by the people with preoccupations and restlessness that do not manage to solve, like complaints of clients, suppliers or employees. What attitude to take against the problems? You can decide to ignore them, to hide them or to even deny them, hoping that they are only solved or that solves somebody them by you, which is equivalent to do like the ostrich: to sink the head; but the responsibility continues being of the leader, and this only worsens the problem. You can defer its solution indefinitely, hoping to have all the details to solve it, but its delay can seriously affect the effectiveness of the answer. On the matter it was used to saying Teodoro Rooselvelt: " " The best decision than we can take is the correct one, the second best one is the incorrect one, and the worse one of all is ninguna." " The important thing is not to suffer of paralysis by analysis.