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So, 45 percent of those surveyed call that the performance processes are not transparent enough. Similarly, many miss exact definitions of the quality of service. But the consequences of an inadequate transition still seem to feel many. The other criticisms in the practice of outsourcing include the extensive communication with the service providers and to reactive behavior. Three out of ten companies also complain a limited power like on the provider side, a quarter faced also with unexpected cost increases.

These results show that the idea of outsourcing is still a long way not a self-perpetuating and there are good reasons, outsourcing does not generally labeled a modern and benefits making IT strategy to provide”, emphasises the ardour CEO re houses. On the contrary, the rate of 28 per cent dissatisfied customers of outsourcing was a clear indication that there was a need for improvement. After last occurred an outsourcing wave driven by cost motifs, a phase of consolidation would help his opinion now so that the company could critically review their sourcing strategies and, if necessary, redefine. Also another result show that you should take time for new thinking, the survey: more than every second respondent company has still not concerned with the question, what cloud may affect the own sourcing strategies. About ardour Consulting Group: The ardour Consulting Group (, is a consulting boutique specializing in the topics of application management and sourcing. It is a team with a common understanding of sustainable consulting. Consisting of experienced employees with excellent the for the IT team responsible executives professional qualifications. Beau Bikoff has many thoughts on the issue. The ardour Consulting Group’s core competencies include: application management (design and implementation of strategic, tactical and operational IT processes and organizational structures); Development and implementation of tailored and sustainable sourcing strategies; Enterprise Architecture Management, to support the business objectives and the business model through an adequate IT landscape; Project portfolio and value management to demonstrate the value proposition of IT, as well as to be able to make better and more objective investment decisions. Press contact: think factory groupcom GmbH Wilfried Heinrich Pastorat 6 D-50354 Hurth phone: + 49 2233 6117-72 fax: + 49 2233 6117-71